Carpet Cleaning
Carpet Cleaning Service
For over 25 years, Wiz Team, Inc. has been the carpet cleaning expert people trust to deliver the best carpet cleaning service possible on synthetic and wool carpets.
Our carpet cleaning service is the perfect way to keep your carpets looking and feeling fresh and healthy. Using state-of-the-art equipment, our technicians provide a deep clean that removes dirt, dust, and debris from deep within the fibers of your carpeting. We use only the highest quality cleaning solutions to ensure that your carpets are left looking and feeling like new. Our cleaning services are designed to be thorough and efficient, extending the life of your carpets while providing a healthier environment for your home or business.
We also offer a range of eco-friendly, botanical cleaning solutions that are hypoallergenic and safe for use around pets and children. Our natural cleaners are free from harmful chemicals and toxins, making them the ideal choice for those with allergies or sensitivities. With our professional carpet cleaning solutions, you can be sure that your carpets will be completely free of dirt, dust and allergens.
If you’re looking for a professional carpet cleaning service that is both effective and safe for your home or business, contact us today to get started! We look forward to helping you keep your carpets looking their best.
Wiz Team’s Professional Carpet Cleaning Process:
- Free In-Home/Business Consultation:
We like to get to know our clients by meeting at the work site to get familiar with your needs. At that time, we will inspect the carpet condition, type of fiber, soil level, specialty staining, UV light inspection for pet stains, wear and tear, and determine the best cleaning procedures for the specific situation. At the end of our consultation, you will be provided with a written proposal for your specific service. - Safety Procedures:
Walking area protection using non-slip cotton drop cloths. Installation of corner guards to protect (wood work, walls, and trim) from cleaning hoses during cleaning, safety doors installation to preserve home energy and from outdoor elements. Kids and pets safe keeping during cleaning will be the client’s responsibility.
- Pre-Vacuuming:
Perform vacuuming of the entire carpet prior to cleaning using commercial, high-grade filtration and high suction vacuum to remove dry particulates (Dust, loose fiber, sand, dirt, outdoor pollutants).
- Pre-Conditioning:
Using a hot natural solution, we pre-spray the entire carpet before cleaning to liquefy any remaining soil post-vacuuming. This will assist during cleaning for full soil suspension and removal.
- Pre-Spotting:
(Coffee, Wine, Make-Up, Food, and Rust) Use of spotting procedures and spotting agents to remove difficult stains as much as possible before extraction cleaning.
- Pet Stain Treatment:
Pet stains, typically urine, penetrate carpet, pad, and sub surface leaving salt and ammonia crystals behind when dry. Yellow staining of carpet surface requires specialty cleaning agents and tools for removal. Wiz Team’s technicians are highly trained in removal of pet stains using natural solution and sub surface extraction tools, leaving no chance for odor or stain reoccurrence. (Additional Service Costs Apply). Please note, pre-treated or long standing urine stains may not be able to be removed 100% due to the permanent damage caused to the fibers in your carpeting.
- Carpet Hot Extraction:
Deep cleaning performed using State-of-the-Art equipment and attachments with hot micro filtered, softened water supplied from our truck mounted cleaning systems which are made in the U.S.A., one of the best that our industry has to offer. Hot water is sprayed into the carpet fiber for a deep clean, followed with powerful vacuuming suction, extracting all soil leaving carpet absolutely free of any residue. After our cleaning the carpet feels soft to the touch, fluffy, like new, and free of residue and odors – simply healthier.
- Grooming:
After deep cleaning we will groom carpeting to lift the fibers in the proper nap position and to allow air flow between fibers for faster drying.
- Speed Drying:
On Every job we install several professional air movers with high air velocity on freshly cleaned carpet for quick drying; typically carpet dries fully within (3-6 Hours), not Days and carpet can be used immediately.
- Carpet Protector:
After cleaning is performed and the carpet surface is 90% dry, we can apply carpet protector hypoallergenic solution. Our solution is approved to be used around infants, children, and pets. Providing superior protection against accidental spills and spots. The application of carpet protector comes with many benefits such as, Carpet soil repellency, Protection against spills and spots, traffic areas remain clean longer, better vacuum efficiency, reduction of static electricity, keeps the manufacture’s warranty (recommended).
- Carpet Deodorizer:
Deodorizing treatment is provided for any type of carpet fiber suffering from any odor issues. Many odors get trapped in carpet fibers (cooking, pets, kids) changing the ambient scent to one that is uncomfortable or unpleasant. That is why we highly recommend the application of our Botanical Carpet Deodorizers in your home. We use only professional deodorizers for permanent odor neutralizing and removal of its source. We also offer non-scented deodorizers or odor counteractant for families with hypersensitivity to fragrances. With an application of our deodorizers your home will be smelling fresh and clean, guaranteed.
FAQs
Questions & Answers
Typically, for carpet to be fully 100% dry it takes from 8-24 hours depending on indoor humidity, temperature, air circulation and type of carpet fiber that has been cleaned. Amount of soil in the carpet plays a role as well, since heavily soiled areas may need multiple cleaning and vacuuming passes taking longer to dry. Lightly soiled carpet with one cleaning pass can be dry before we complete the job in 2-3 hours. At Wiz Team, Inc. we have developed a unique drying system using our long experience in structural drying. We use evolution wands to clean your carpet which allows maximum moisture recovery, we set your HVAC system to a temperature setting of 72F with the fan on. We always install air movers for speed drying of cleaned areas, reducing dry time in ½, utilizing your ceiling fans for air circulation. Your carpet can be used immediately after cleaning, we provide our clients with premium shoe covers to wear over your house shoes, exercise cautions when walking from damp carpeted areas to hard surfaces to avoid slipping. Leave protective foam blocks or plastic tabs used to protect your furniture legs during cleaning for 24 hours, then they can be safely removed.
This is difficult to answer outright. Everybody charges differently depending on their business model. Some companies charge you per room, some by square foot. Carpet cleaning costs depend on many elements: Type of Carpet, Amount of Soil, Spots and/or Stains, Furniture moving, Amount of Furniture involved. At Wiz Team, Inc. we provide Free in-home/or/business consultations; during which we physically come to you and inspect actual condition of your carpet (Wear & Tear, Soil Amount, Specialty Stains, Pet Stains, and UV Light Inspection, and check for Carpet Buckling, and Carpet Fiber Type: Synthetic or Natural). During our in home consultation we will answer any questions you may have and educate you about our process step by step, and come up with the best solution for your cleaning needs and provide you with a written estimate, schedule your cleaning appointment with our office for an outstanding service experience.
No, we cannot guarantee all stains will be 100% removable. Some of the staining, depending on the nature, will permanently alter the carpet structure and may contain permanent dyes and colors which make it impossible to be fully removed. Carpet spot and stain removal success depends on the following elements: age of carpet, how long the stain is in the carpet, type of carpet fibers, previous treatments which could create reverse effect by blocking stains into place. During our initial carpet inspection by our master technician, we will communicate with you the removal success rate on certain spots and stains. At Wiz Team, Inc. we use professional spotting kits developed over the past 30 years of experience in spot and stain removal with a high rate of success when it comes to stain removal. Even in the best and most experienced hands, spot and stain removal cannot be guaranteed!
Carpet bubbles and buckling are typical signs of improper carpet installation, if carpet is cleaned for the first time in 12-18 months after installation. Carpet that is older and shows signs of buckling and bubble effects prior or after carpet cleaning, is a sign that the carpet needs to be re-stretched by professional installers. It is not always possible to know ahead of cleaning if carpet will react in this manner. If bubbles or buckling do occur during the cleaning, it will go down within 24-48 hours and will be virtually unnoticeable. At Wiz Team, Inc. during our in-home consultation we will point out any possibilities for buckling or bubbling prior to cleaning. We recommend carpet cleaning to be performed first and then see how much of the buckling will re-stretch itself during drying time, whatever is not back to normal, should be re-stretched by one of our recommended vendors.
That depends on room size, or how many areas you are planning to have done, amount of furniture to be moved, soil levels, pre-spotting treatments. On average it will take approximately 30 minutes per average room of about 150 Sq.Ft.
Yes! We move furniture, clean the carpet beneath it, and place it back in its original spot blocked with foam blocks and/or plastic tabs to protect your furnishing from absorbing any moisture or to prevent bleeding from furniture legs onto freshly cleaned carpet. There are several items we will not move, including: Pianos, China Cabinets, Electronics, Computer Desks, Beds, Dressers with mirrors, pool tables, or similar items). We kindly ask prior cleaning appointment you remove: lamps, breakables, collectables, plants, knick-knacks from furniture you wish to be moved.
There are several cleaning methods that can be used to achieve superior cleaning results when cleaning carpet including: shampooing, encapsulation, dry cleaning and hot water extraction referred as steam cleaning. At Wiz Team, we are all Certified Master Textile technicians trained and experienced in all cleaning methods depending on type of carpet fiber and unique cleaning situation. We recommend and use hot water extraction for deep restorative cleaning method by using microfiltered soft water and specialty cleaning agents utilizing state-of-the-art extraction equipment made in U.S.A. for moisture and soil removal up to 98% with quick drying times. Hot water extraction is recommended by worlds largest carpet manufacturers (Shaw, Mohawk, Stain Master).
Most spots do not reappear after cleaning, some oil-based spots may reappear through a process called wicking. The resurfacing of stains is due to the fact that they are deeply imbedded for a long period of time. If this happens, please call Wiz Team, Inc. at 847-526-6060!
Yes, absolutely, we are not happy unless you are. In case of spot reappearance or any other reasons we will rush back as soon as possible to retreat any spots or to re-clean area of concern. In case after recleaning you are not fully happy we will return your money back for the area that is not up to your satisfactions no questioned asked.
Our crew will give you an after-care guide to keep your carpet looking amazing until the next cleaning. Wiz Team provides all of our clients with HomePro Spotting Solution free of charge after cleaning to be able to spot clean carpet in case of accidental spills preventing simple spills from becoming permanent stains. We’ll recommend your next cleaning appointment in order to keep you carpet in pristine condition. In case of accidental or specific spill or mess on the carpet – you can always call Wiz Team’s office and our customer service team will give you the best advice over the phone on how to handle any type of spill and prevent it from getting worse.
Carpet protector comes in 2 formulations, water based or solvent based. The base-type (Water or Solvent) is used for specific types of fiber and fabrics on carpet or on upholstery. Carpet Protector or Sealer is a repellent that gives you extra layer of protection and security to your carpet. By creating a shield around every fiber to protect carpet from every day traffic, spills, dyed drinks, and food. It allows spills to hit off the fibers preventing the penetration or staining of the carpet. It is a flexible specifically formulated to bond and protect fibers without changing carpet appearance, color, or softness of the fiber. Carpet protection has many benefits, some of which include: Increased repellency, prevents spills from penetrating, prolongs carpet life and appearance, allows for easy and thorough vacuuming, prevents static charge, protects from water, oil, and dry soils, and allows for better cleaning. Furthermore, it protects carpet from daily wear and tear between professional cleanings. Our technicians use only the best protective finishes available to our industry. Our protector is hypoallergenic when dry, safe to be used in homes with infants, kids, and pets and has premium ingredients to give maximum protection at lowest mixing ratio and it is recommended by the most reputable North American carpet manufacturers.
Yes, carpets come protected from the manufacture with some higher, and some with lower grade depending on the type of carpet and grade of carpet you purchased. Carpet protective coatings weaken over time with every day traffic and general use. Carpet manufacturers recommend reapplication of carpet protector after every cleaning typically once per year. Some carpet manufacturers waive your carpet warranty if carpet has not been cleaned by a certified company and carpet protectant has not been reapplied. Wiz Team, Inc. has Master Certified Textile Technicians who can clean all types of carpet from synthetics to wool and anything in between. For all types of synthetic and wool safe certified provider by New Zealand Wool Institute for world carpet fiber maintenance, cleaning, and protection application.
Carpet deodorizer is specifically formulated odor counteractant that penetrates odor causing surface to eliminate the odor at its source. Odor sources such as: stomach acids, smoke, feces, urine, blood, etcetera – will require different treatment. In general, all deodorizing requires full cleaning of the surface to get rid of odor causing material/source. Deodorizer is applied using different techniques to get fully in touch with source and eliminating odor. Some situations, such as, urine staining may have penetrated deep into the carpet backing, carpet cushion, and/or subfloor. These cases may require additional procedures to fully eliminate odor and to deodorize surface may require multiple treatments. In some instances, full odor removal cannot be guaranteed.